An often overlooked part of the sales process is the payment. Â Recently, I made a purchase at an office supply store and just before quoting what I owed, the cashier asked if I would like to purchase any stamps. Â I gave it a quick thought and said yes. Â Let’s take this back to the […]
Advanced Driver Assistance Systems (ADAS) is becoming the norm for OEM vehicles. Â Although you might not be familiar with the term ADAS you will be familiar with some of the technology that are in todays vehicles. Â Blind spot warning which can be both a visual and audible warning is used to warn a driver that
The check engine light indicates a fault in the drivetrain or emissions system.
Reset instructions for 2012 Honda CR-V maintenance light as well as the fluid types recommended by Honda.
2012 Honda CR-V Maintenance Light Reset & Fluids Read More »
Consumers want more fuel efficient gasoline engines as fuel prices increase.
Consumer Poll on Fuel Prices & New Vehicle Purchase Read More »
About 8 months ago I came across a software called ClearMechanic (CM). Â The software utilized smart phone technology to allow a technician to visually recommend a repair. Â Here is how it would work: while doing an oil change the technician notices a leaking transmission gasket, he takes a picture with his iPhone or Android using
An unhappy customer can become a happy one simply by listening and acknowledging what their concern is.
Unhappy Customer Presents an Opportunity for Great Service Read More »
There are some cool add on devices you can put on your car or offer to your customers. Â One of these devices is the heads up display (HUD). Â Those of us who have serviced cars are very familiar with GM models that had them in the past such as the Grand Prix. Â The concept is
All the information needed to reset the maintenance light and top up the fluids on the 2012 Honda Accord.
2012 Honda Accord Maintenance Light Reset & Fluids Read More »
News and information from the automotive industry
