After performing the oil change the “Change Engine Oil Soon” index can be reset by locating the Driver Information Centre below the radio (refer to photo). Here you will find 4 buttons but you will only need to locate the button with a car and the letter “i” (vehicle information button). Once located you can […]
2012 Buick Enclave “Change Engine Oil Soon” Reset and Fluids Read More »
When the maintenance wrench comes on or the vehicle has received an oil and filter change the maintenance minder system will need to be reset. Here are the instructions: 1) Turn the ignition to run (one click before starting the engine). 2) Press the TRIP/RESET knob repeatedly until the engine oil life indicator % is
2012 Honda Ridgeline Maintenance Light Reset & Fluids Read More »
I was in a meeting today discussing automotive service and what makes the difference when it comes to building the business. Here is a rough idea of what was discussed, Competitor A has made a huge investment in technology within their service bays offering the latest machines and tools. They have invested in software that
The Success of the Little Guy Read More »
Are you familiar with OpenTable? If not, it allows restaurant patrons to make reservations online via any internet enabled device (i.e. computer, phone) without having to wait in a line or call to book a reservation. It’s an interesting tool because restaurants who are not using the service maybe missing out on opportunities to fill
OpenTable for Auto Repairs Read More »
For the most part, many retailers are participating in some sort of customer feedback program. This can range from a dedicated website for a customer to answer questions related to their purchase to a suggestion box on the checkout counter at a fast lube. Although the range of soliciting customer feedback is wide; it’s very
Customer Satisfaction Survey – Customer Service Insights Read More »
Tire pressure monitoring system’s (TPMS) are no longer a luxury vehicle item but a mandatory requirement on new vehicles. The individual wheel sensors collect information on the tire pressures and record fault codes that will activate a TPMS light on the dashboard of the vehicle. These sensors help to warn drivers of low tire pressures
TPMS Tool a Necessity – Friday Gadget Read More »
Mitsubishi Innovative Electric Vehicle (i-MiEV) made its North American debut in late 2011. This electrically operated vehicle boasts a driving range of 155km on a full charge and uses no fuel or engine oil. Yes, no engine oil. If this is the future trend of vehicles then this means there will be no need for
No Oil Changes for i-MiEV Read More »
When the maintenance wrench comes on or the vehicle has received an oil and filter change the maintenance minder system will need to be reset. Here are the instructions: 1) Turn the ignition to run (one click before starting the engine). 2) Press the SELECT/RESET knob repeatedly until the engine oil life indicator % is
2012 Honda Pilot Maintenance Light Reset & Fluids Read More »
When performing an oil change, I often take note of the colour/smell of the oil being drained. Paying attention to these two attributes helps me understand what is happening to the engine. With todays modern engines and their tighter tolerances its becoming more and more important to get a better understanding of the impact of
Benefits of Oil Analysis Read More »
Anyone in the automotive repair/fast lube industry will be able to recognize that motor oils are changing to benefit fuel economy targets. In the U.S., it is mandated by the year 2016 all vehicles produced for sale in the U.S. will have an average fuel economy of 35.5 mpg. Manufacturers will be able to reach
Fuel Economy Targets Read More »
