When performing an oil change, I often take note of the colour/smell of the oil being drained. Paying attention to these two attributes helps me understand what is happening to the engine. With todays modern engines and their tighter tolerances its becoming more and more important to get a better understanding of the impact of […]
Benefits of Oil Analysis Read More »
Anyone in the automotive repair/fast lube industry will be able to recognize that motor oils are changing to benefit fuel economy targets. In the U.S., it is mandated by the year 2016 all vehicles produced for sale in the U.S. will have an average fuel economy of 35.5 mpg. Manufacturers will be able to reach
Fuel Economy Targets Read More »
Most car enthusiasts are familiar with brands that are not the “typical” off the shelf product. It just seems that there are certain products that are not meant for the mainstream consumer but those of us who are passionate about cars and their performance will know about them. An example of a not so typical
Synthetic Oil – Royal Purple Read More »
When the maintenance wrench comes on or the vehicle has received an oil and filter change the maintenance minder system will need to be reset. Here are the instructions: 1) Turn the ignition to run (one click before starting the engine). 2) Press the SELECT/RESET knob repeatedly until the engine oil life indicator % is
2012 Honda Fit Maintenance Light Reset & Fluids Read More »
Over the past few months I have had the opportunity to connect with the founder of Scrubblade, Billy Westbrook, and his innovative scrubbing wiper blade. The unique part about this wiper blade is it goes beyond helping to improve driver visibility during precipitation because it also helps to improve driver visibility through debris. To put
Scrubblade – A Better Wiper Blade Read More »
The weather is milder than usual in Canada for this time of year and we have decided to get ready for the biking season a littler earlier as well. My wife and I have spent the past few weekends discussing what type of equipment we will need for our 18 month old to enjoy biking
Is There Anyone Else Who Can Help? Read More »
At this point, we are all very familiar with the infamous “black box” that is often associated with helping to understand what happened after a plane crash. In the aviation world the unit is designed to withstand the elements, fire and extreme conditions encountered in a crash. What makes the device a crucial piece to
Black Box Recorder in Your Car Read More »
When the maintenance wrench comes on or the vehicle has received an oil and filter change the maintenance minder system will need to be reset. It looks like not much has changed in 2012. Here are the instructions: 1) Turn the ignition to run (one click before starting the engine). 2) Press the SELECT/RESET knob
2012 Honda Crosstour Maintenance Light Reset & Fluids Read More »
In recent months I have taken notice of the increase in value adds and warranties from dealerships and repair chains to attract new customers and retain existing ones. It is quite clear that the competition for the “oil change” customer is heating up and dealerships and repair chains are focusing in on this customer.
Oil Change Customer is Key Read More »
Last Saturday, I discussed the positive impact a cashier had on me when she verbally acknowledged me waiting. She saw me waiting in line and let me know that I could visit another cashier or continue to wait. The end result was she made me feel that my time was important to her. What happens
Indicating to the Customer Read More »
